cb991 is committed to keeping gambling fun, controlled, and safe for every player in Bangladesh. Our tools are here to help you stay in control at all times.
Our Commitment to Safe Gambling
21+
cb991 is strictly for players aged 21 and above. We verify player age at registration and reserve the right to request proof of age at any time. Underage gambling is strictly prohibited on this platform.
At cb991, we believe that gambling should always be a form of entertainment — never a way to earn money or escape personal problems. For the vast majority of players in Dhaka, Chittagong, Sylhet, and across Bangladesh, betting on cricket and football or enjoying live casino games is a fun and enjoyable pastime. Our responsibility is to make sure it stays that way. Responsible gaming at cb991 means giving every player the information and tools they need to make informed choices, set personal boundaries, and seek help when it is needed.
cb991 recognises that a small number of players may develop difficulties with gambling over time. Our responsible gaming framework — which includes deposit limits, session time-outs, cool-off periods, and permanent self-exclusion — is designed to give every cb991 player meaningful control over their gambling activity. Gambling should never be funded with money you cannot afford to lose. If you feel that gambling is beginning to affect your finances, relationships, or mental health, we urge you to use our tools and seek support without delay.
cb991 Responsible Gaming Tools
Every cb991 player has direct access to the following responsible gaming features. You can activate them through your account settings or by contacting our support team at any time.
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Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you deposit into your cb991 account. A new deposit limit takes effect immediately. If you request an increase, a minimum 24-hour cooling-off period applies before the higher limit becomes active, giving you time to reconsider.
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Time-Out Period
Take a short break from gambling with a time-out of 24 hours, 7 days, or 30 days. During a time-out your cb991 account is suspended — you cannot log in, place bets, or access any games. Time-outs are ideal when you feel you need a brief pause to regain perspective.
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Self-Exclusion
If gambling is seriously affecting your life, you can permanently self-exclude from cb991 for a minimum of 6 months, up to 5 years, or permanently. Self-exclusion is irreversible for the chosen period. Your account will be fully blocked and any remaining balance returned to you upon request.
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Cool-Off Period
Request a cool-off period of 1 to 6 weeks. Unlike full self-exclusion, your account reactivates automatically when the period ends. This is a useful first step if you are unsure whether you need a longer break from gambling.
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Reality Check Reminders
Enable on-screen reminders that appear every 30, 60, or 90 minutes while you are logged in. Each reminder shows how long you have been playing and how much you have wagered in the session, keeping you aware of your activity in real time.
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Underage Protection
cb991 strictly prohibits access by anyone under 21. If you share a device with younger family members, use device-level parental controls and never save your cb991 login credentials on shared devices. Contact us immediately if you suspect underage access to a cb991 account.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise several of the following signs in yourself or someone close to you, please reach out for support as soon as possible.
⚠️Spending more money on gambling than you can afford to lose, or chasing losses with larger bets to try to recover previous losses.
⚠️Using money set aside for essential expenses — rent, food, utility bills, or children's school fees — to fund gambling sessions.
⚠️Feeling anxious, restless, or irritable when not gambling, or using gambling as a way to escape stress or negative emotions.
⚠️Lying to family, friends, or colleagues about how much time or money you spend on gambling.
⚠️Neglecting work, family responsibilities, or personal health because of gambling activity.
⚠️Borrowing money, selling possessions, or taking loans specifically to fund gambling.
⚠️Repeatedly failing to stick to your own spending or time limits when gambling.
⚠️Needing to gamble with increasingly large amounts to get the same level of excitement.
Quick Self-Assessment
Answer these questions honestly. If you answer yes to two or more, we strongly encourage you to activate cb991's responsible gaming tools or speak with a counsellor.
Have you ever spent more money gambling than you originally planned?
Have you ever borrowed money or sold something to get funds for gambling?
Has gambling caused problems in your relationships, work, or personal finances?
Do you find yourself thinking about gambling frequently even when you are not playing?
Have you ever tried to hide your gambling activity from people close to you?
After a loss, do you feel a strong urge to return immediately and try to win the money back?
This self-assessment is for informational purposes only and does not constitute a clinical diagnosis. If you are concerned about your gambling behaviour, please contact cb991 support or seek professional counselling.
Getting Help — You Are Not Alone
If you believe you or someone you care about has a gambling problem, reaching out is the most important step you can take. cb991 support and a range of resources are ready to help.
Contact cb991 Support
Email our responsible gaming team at [email protected]. Our team is available 7 days a week and handles all enquiries with complete confidentiality. We can activate deposit limits, time-outs, or self-exclusion on your behalf immediately.
Professional Counselling Resources
If your concerns go beyond what cb991 support can address, we strongly encourage you to speak with a trained mental health professional or addiction counsellor. In Bangladesh, support is available through government hospitals, private clinics in Dhaka and Chittagong, and non-governmental counselling services. A trusted family member, friend, or community leader can also provide meaningful support during this time.
Protecting People Around You
If you are concerned that a family member or friend has a gambling problem, you can contact cb991 support to report the concern. For privacy reasons we cannot discuss another player's account, but we can direct you to appropriate resources and ensure responsible gaming tools are offered to the player in question. Early intervention is often the most effective approach.
Our Responsible Gaming Policy
🪪Age Verification
cb991 verifies the age of all new players at registration. Players must confirm they are 21 years of age or older before an account is fully activated. cb991 may request a national ID card, passport, or birth certificate as documentary evidence of age at any point. Any account found to belong to a person under 21 will be closed immediately and any balance returned.
📣Marketing to Vulnerable Players
cb991 does not direct promotional marketing at players who have self-excluded, activated a time-out, or been identified as potentially vulnerable. Players who have self-excluded will not receive bonus offers, promotional emails, or re-engagement messages from cb991. We do not market gambling services to individuals who have not registered a cb991 account.
📊Behaviour Monitoring
cb991 monitors player transactions and betting patterns for signs that may indicate problem gambling — such as rapidly escalating deposits, large losses in a short period, or repeated attempts to reverse a self-exclusion. Where concerning patterns are detected, our responsible gaming team will proactively contact the player to offer support and information about available tools.
🤝Staff Training
All cb991 customer support staff receive training in responsible gaming principles, problem gambling awareness, and how to handle sensitive disclosures from players. Our responsible gaming policy is reviewed regularly to reflect current best practice. cb991 welcomes feedback from players and external organisations to help us improve continuously.
Play Responsibly — Enjoy cb991 Safely
Ready to play? cb991 offers Bangladesh's best cricket betting, live casino, and slots — built for safe, enjoyable entertainment. For players aged 21 and above only.